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SERVICES:
- Free transportation to the airport from your hotel
This program applies whenever you want to pick up or drop off the car in any of their offices in San José, Juan Santamaría International Airport, Daniel Oduber International Airport in Liberia and Tamarindo. It applies to any hotel in the San José area and some places in Guanacaste, such as; Liberia, Conchal, Flamingo and Tamarindo. The cars may be droped off or picked up at different offices. Regular delivery fees apply under any condition other than those above mentioned, and for minimum rentals of three days or longer.
- Free Internet
For a minimum car rental of three days, you will receive a coupon that can be used at Mapache offices in Liberia or Juan Santamaría International Airport.
- Free Cell Phone
For local or international calls, get a free* phone whenever the rental contract of 4WD cars (DAIHATSU TERIOS are excluded) exceeds one week. No charge for cell phone, only on minutes used.
- Car with driver
To those who want to reach their destinations without complications whether your trip is pleasure or business, we can provide a driver who has passed a strict process of selection and has been trained to provide for complete satisfaction of our clients.
We assure that our drivers will always be in excellent disposition and always rested, because they are not allowed shifts longer than eight hours.
The warranty deposit requires a valid credit card.
- Basic Obligatory Insurance
Basic Obligatory Insurance, which covers collision, roll overs and damages to third parties and property (C.D.W). In case of damages to third parties, the Instituto Nacional de Seguros indicates that the deductible amount as stipulated in the clauses is calculated in 20% of the total damages caused to other people's property.
- Supplemental Insurance with Zero Deductible
Supplemental Insurance with zero deductible. This insurance has an additional cost of US $10.00 for any compact car and USD $12.00 for any 4x4 (except Toyota Prado, Patrol and Pathfinder for 7 passengers which is US $15.00, besides the obligatory insurance. This only applies to reservations made with a minimum rental period of three days or longer and a minimum age of 25.
-Restrictions on Supplemental Insurance with Zero Deductible
- Loss of keys, tools, detachable radio front panel.
- Accidents or damages caused to the car due to careless driving, traffic infractions, driving under the influence of alcohol or other drugs, along areas inaccessible to cars (rivers, beaches, swamps, or similar places); the car being driven by someone who is not authorized under the Rental - Contract terms; it does not cover assistance or travel expenses in case of damaged tires, lost keys, discharged batteries for leaving the lights on, car change in case of accident, towing or rescue expenses.
- Leaving the car in unsafe conditions, in lonely places that facilitate car THEFT.
- ZERO DEDUCTIBLE does not cover 20% of damages caused to other people’s property in case the customer has an at-fault accident.
- Third Party Property Damage Insurance.
This insurance has a cost of $3 daily and EXEMPTS the renter or additional driver authorized in the rental contract, having a collision and causing damages to other people’s property, FROM ALL CIVIL LIABILITY.
- Personal Accident Insurance. (PAI)
Mapache Rent a Car ® offers you this personal insurance that covers medical expenses when driving the authorized car, and suffering damages due to a traffic accident while inside the car, for a $3 daily fee, covering an amount of ¢3.000.000 (or US $ equivalent at current rate) in medical expenses, in the medical facilities of the Instituto Nacional de Seguros (National Insurance Company), or in the facilities assigned by this institution. In case of death due to a road traffic accident, the coverage pays up to ¢1.000.000 (one million colones) or US $ equivalent at current exchange rate.
PAI DOES NOT COVER: while driving under the influence of alcohol or drugs.
- Credit Card Insurance.
Auto Rental CDW Programs offered by major card issuers are accepted at Mapache Rent a Car
Terms & Conditions
Age
Mileage
Gas
Payment Methods
Deposits
Extra Hours: A minimum rental period of 24 hours is required for all rentals, with a 60-minutes grace period. After such time an extra $10 rate will be charged per each hour. After 3 hours, a full-day fee will be charged.
General Conditions
- Gas sale at cost
For the purpose of avoiding any difficulty finding gas stations and additional charges in case of gas shortage, Mapache Rent a Car ® offers the option of buying it at market prices at the time of sale.
- Luggage Storage
For your confort during your stay, Mapache can keep your excess luggage in their offices.
- Bilingual staff
Highly trained staff proficient in at least 2 languages.
- Basic Obligatory Insurance
Basic Obligatory Insurance, which covers collision, roll overs and damages to third parties and property (C.D.W). In case of damages to third parties, the Instituto Nacional de Seguros indicates that the deductible amount as stipulated in the clauses is calculated in 20% of the total damages caused to other people's property.
- Supplemental Insurance with Zero Deductible
Supplemental Insurance with zero deductible. This insurance has an additional cost of US $10.00 for any compact car and USD $12.00 for any 4x4 (except Toyota Prado, Patrol and Pathfinder for 7 passengers which is US $15.00, besides the obligatory insurance. This only applies to reservations made with a minimum rental period of three days or longer and a minimum age of 25.
-Restrictions on Supplemental Insurance with Zero Deductible
- Loss of keys, tools, detachable radio front panel.
- Accidents or damages caused to the car due to careless driving, traffic infractions, driving under the influence of alcohol or other drugs, along areas inaccessible to cars (rivers, beaches, swamps, or similar places); the car being driven by someone who is not authorized under the Rental - Contract terms; it does not cover assistance or travel expenses in case of damaged tires, lost keys, discharged batteries for leaving the lights on, car change in case of accident, towing or rescue expenses.
- Leaving the car in unsafe conditions, in lonely places that facilitate car THEFT.
- ZERO DEDUCTIBLE does not cover 20% of damages caused to other people’s property in case the customer has an at-fault accident.
- Third Party Property Damage Insurance.
This insurance has a cost of $3 daily and EXEMPTS the renter or additional driver authorized in the rental contract, having a collision and causing damages to other people’s property, FROM ALL CIVIL LIABILITY.
- Personal Accident Insurance. (PAI)
Mapache Rent a Car ® offers you this personal insurance that covers medical expenses when driving the authorized car, and suffering damages due to a traffic accident while inside the car, for a $3 daily fee, covering an amount of ¢3.000.000 (or US $ equivalent at current rate) in medical expenses, in the medical facilities of the Instituto Nacional de Seguros (National Insurance Company), or in the facilities assigned by this institution. In case of death due to a road traffic accident, the coverage pays up to ¢1.000.000 (one million colones) or US $ equivalent at current exchange rate.
PAI DOES NOT COVER: while driving under the influence of alcohol or drugs.
- Credit Card Insurance.
Auto Rental CDW Programs offered by major card issuers are accepted at Mapache Rent a Car
- The amount of insurance coverage has to be mentioned
Terms & Conditions
Age
- Minimum age of 21 and a valid driver’s license and passport.
Mileage
- FREE mileage.
Gas
- The car must be dropped off with the same amount of gas specified in the contract, otherwise any fuel shortage shall be charged.
Payment Methods
- For car rental: credit card.
- Other charges will be reflected on your rental contract.
Deposits
- Credit card required (American Express, Visa, Master Card), for deposit.
Extra Hours: A minimum rental period of 24 hours is required for all rentals, with a 60-minutes grace period. After such time an extra $10 rate will be charged per each hour. After 3 hours, a full-day fee will be charged.
General Conditions
- Daily rate applies from 1 to 6 day rental.
- Weekly rate applies for rentals exceeding 7 days.
- The daily rate is the amount paid for each 24 hour period.
- All prepaid reservations are non-refundable.
- Free mileage applies for rentals exceeding 1 day.
- All vehicles are restricted for use within the boundaries of Costa Rica.
- Valid passport and driver’s license are required for rental.
- *** Daily and Weekly rates + basic insurance ***
