Reservations, Payment Terms, and Cancellation Policy:
A 25% deposit is required to confirm and process a reservation, payable by personal check, wire transfer, PayPal, or Zelle, with the remaining balance due and payable 60 days prior to arrival.
Our U.S. mailing address is:
Rain Forest Tours
9131 Old Hickory Circle
Ft Myers, Fl. 33912
Credit Card Payments:
Visa, and Master Card are accepted via the PayPal site
Cancellation fees and refunds
All cancellation requests will incur a $50 per person administrative fee.
For cancellations 30 days prior to arrival, 25% of the trip price is non-refundable.
For cancellations 29-8 days prior to arrival, 75% of the trip price is non-refundable.
There are no refunds for cancellations 7 days or less prior to arrival and no shows.
Normally, there are no refunds for any unused portion of the tour.
Our U.S. mailing address is:
Rain Forest Tours
9131 Old Hickory Circle
Ft Myers, Fl. 33912
Credit Card Payments:
Visa, and Master Card are accepted via the PayPal site
Cancellation fees and refunds
All cancellation requests will incur a $50 per person administrative fee.
For cancellations 30 days prior to arrival, 25% of the trip price is non-refundable.
For cancellations 29-8 days prior to arrival, 75% of the trip price is non-refundable.
There are no refunds for cancellations 7 days or less prior to arrival and no shows.
Normally, there are no refunds for any unused portion of the tour.
Rain Forest Tours –Secure Payment Policy
Your Security Is Our Priority
Rain Forest Tours is committed to protecting the security and confidentiality of our clients’ financial information. This Secure Payment Policy explains the payment methods we accept, the security measures we use, and how we protect transactions made through rainforesttours.com.
This policy applies to all clients booking travel services with Rain Forest Tours, including travelers from the United States, Canada, Europe and other international clients .
Encrypted Online Payment LinksWhen you’re ready to book, we send a personalized, secure payment link directly to you. These links use SSL (Secure Socket Layer) encryption, meaning your credit card details are protected and never seen or stored by Rainforest Tours staff.
Accepted Payment MethodsRain Forest Tours accepts the following payment methods:
Major credit and debit cards (including Visa and MasterCard)
PayPal (credit card payments may be processed through PayPal’s secure platform)
Bank wire transfers US
Zelle (US)
All payment methods are subject to verification and acceptance by Rain Forest Tours.
Payment Security
Rain Forest Tours takes reasonable and appropriate measures to ensure that all payments are processed securely.
Security measures include:
Use of secure, encrypted payment gateways
Compliance with applicable Payment Card Industry Data Security Standards (PCI-DSS) through third-party payment processors
SSL (Secure Socket Layer) encryption to protect data transmitted online
Limited access to payment information by authorized personnel only
Rain Forest Tours does not store full credit card numbers on its servers.
Verified Third-Party Payment Processors - PayPalWe partner with PayPal, one of the world’s most trusted payment platforms. You can safely pay using:
Your PayPal balance
A credit or debit card
Your financial details remain private and are never shared with us.
Secure Bank Wire Transfer, ACH or check (only in US)
For larger balances, we offer direct bank-to-bank wire transfers, providing a secure and reliable option for international payments.
Secure Phone Payments
Prefer to speak with a representative? We can process payments over a recorded, secure phone line, entering your information directly into our encrypted payment gateway for added protection.
Fraud Prevention
To protect both clients and Rain Forest Tours from fraud:
Transactions may be monitored for suspicious activity
We reserve the right to request additional verification for payments
Credit card fraud, unauthorized chargebacks, or false disputes may be investigated and reported to the appropriate authorities
Any attempt at fraudulent payment activity may result in cancellation of services without refund.
Deposits, Balances, and Payment Timing
A deposit is required to confirm and secure travel arrangements
Remaining balances must be paid according to the timeline provided at the time of booking
Failure to submit payment by the due date may result in cancellation of services
Specific payment schedules are outlined in your booking confirmation and Terms & Conditions.
Refunds and Chargebacks
Refunds are processed according to our Cancellation and Refund Policy
Approved refunds will be issued using the original payment method whenever possible
Unauthorized chargebacks may be disputed and investigated
Processing times for refunds may vary depending on the payment method and financial institution.
📞 Contact Us
For questions regarding your payment or booking:
USA / Canada: +1 (239) 747‑4620
WhatsApp: +1 (239) 747‑4620
Costa Rica Office: +506 4001‑7885
Email: [email protected]
Book your luxury Costa Rica experience with confidence, knowing your payments are safe, secure, and fully protected.
Rain Forest Tours is committed to protecting the security and confidentiality of our clients’ financial information. This Secure Payment Policy explains the payment methods we accept, the security measures we use, and how we protect transactions made through rainforesttours.com.
This policy applies to all clients booking travel services with Rain Forest Tours, including travelers from the United States, Canada, Europe and other international clients .
Encrypted Online Payment LinksWhen you’re ready to book, we send a personalized, secure payment link directly to you. These links use SSL (Secure Socket Layer) encryption, meaning your credit card details are protected and never seen or stored by Rainforest Tours staff.
Accepted Payment MethodsRain Forest Tours accepts the following payment methods:
Major credit and debit cards (including Visa and MasterCard)
PayPal (credit card payments may be processed through PayPal’s secure platform)
Bank wire transfers US
Zelle (US)
All payment methods are subject to verification and acceptance by Rain Forest Tours.
Payment Security
Rain Forest Tours takes reasonable and appropriate measures to ensure that all payments are processed securely.
Security measures include:
Use of secure, encrypted payment gateways
Compliance with applicable Payment Card Industry Data Security Standards (PCI-DSS) through third-party payment processors
SSL (Secure Socket Layer) encryption to protect data transmitted online
Limited access to payment information by authorized personnel only
Rain Forest Tours does not store full credit card numbers on its servers.
Verified Third-Party Payment Processors - PayPalWe partner with PayPal, one of the world’s most trusted payment platforms. You can safely pay using:
Your PayPal balance
A credit or debit card
Your financial details remain private and are never shared with us.
Secure Bank Wire Transfer, ACH or check (only in US)
For larger balances, we offer direct bank-to-bank wire transfers, providing a secure and reliable option for international payments.
Secure Phone Payments
Prefer to speak with a representative? We can process payments over a recorded, secure phone line, entering your information directly into our encrypted payment gateway for added protection.
Fraud Prevention
To protect both clients and Rain Forest Tours from fraud:
Transactions may be monitored for suspicious activity
We reserve the right to request additional verification for payments
Credit card fraud, unauthorized chargebacks, or false disputes may be investigated and reported to the appropriate authorities
Any attempt at fraudulent payment activity may result in cancellation of services without refund.
Deposits, Balances, and Payment Timing
A deposit is required to confirm and secure travel arrangements
Remaining balances must be paid according to the timeline provided at the time of booking
Failure to submit payment by the due date may result in cancellation of services
Specific payment schedules are outlined in your booking confirmation and Terms & Conditions.
Refunds and Chargebacks
Refunds are processed according to our Cancellation and Refund Policy
Approved refunds will be issued using the original payment method whenever possible
Unauthorized chargebacks may be disputed and investigated
Processing times for refunds may vary depending on the payment method and financial institution.
📞 Contact Us
For questions regarding your payment or booking:
USA / Canada: +1 (239) 747‑4620
WhatsApp: +1 (239) 747‑4620
Costa Rica Office: +506 4001‑7885
Email: [email protected]
Book your luxury Costa Rica experience with confidence, knowing your payments are safe, secure, and fully protected.
