Reservations, Terms of Payments and Cancellation Guidelines are as follows:
Every reservation requires the customer’s full name, complete mailing address, phone number, E-mail address and credit card information (credit card holder name, credit card number, CVV2 and CVC2 values and credit card expiration date).
A 25% deposit is required to confirm and process reservation, payable by personal check, credit card (Visa, Master Card), wire transfer or PayPal, and full payment is required 60 days prior to arrival.
Our U.S. mailing address is:
Rain Forest Tours
921 E. 29th St.
Hialeah, Fl 33013
Credit Card Payments:
Visa, and Master Card are accepted with a signed credit card form.
Cancellation fees and refunds
All cancellation requests will incur a $50 per person administrative fee.
For cancellations 30 days prior to arrival, 25% of the trip price is non-refundable.
For cancellations 29-8 days prior to arrival, 75% of the trip price is non-refundable.
For cancellations 7 days or less prior to arrival and no shows, no refunds will be made.
No refunds will be made for any unused portion of a tour.